Terms & Conditions

What types of products does SWIFTSOLVE HUB offer?

www.swiftsolvehub.com specializes in innovative tech products, including high-definition wireless monitoring cameras and portable power banks. These products are designed to enhance home security and provide convenient charging solutions for your devices.

How can I ensure the security of my home with your monitoring cameras?

Our high-definition wireless monitoring cameras are equipped with advanced features such as motion detection, night vision, and remote access via mobile applications. These features allow you to monitor your home in real-time, providing peace of mind and enhanced security.

What is the typical battery life of your portable power banks?

The battery life of our portable power banks varies by model, but most are designed to provide multiple charges for devices such as smartphones and tablets. For example, a typical power bank can charge a smartphone up to 3-4 times, depending on the device's battery capacity.

What is your return policy for defective or damaged items?

We accept returns within 7 days of delivery for items that are defective, damaged, or not working as described. To qualify for a return, items must include all original packaging and accessories. Please contact our support team for assistance with the return process.

How long does shipping take for orders placed with SWIFTSOLVE HUB?

Orders are processed within 1-2 business days, and standard delivery typically takes 7-14 business days for most countries. Please note that remote locations may experience slightly longer shipping times.

Can I track my order once it has been shipped?

Yes, every order comes with a tracking number. Tracking details may take 24-48 hours to update after the package is scanned by the carrier. You will receive a shipping confirmation email with your tracking information once your order is on the way.

What should I do if my package is lost or delayed?

If your package is delayed or lost, please contact us with your order number. We will work with the carrier to resolve the issue. If a package cannot be located, we will either resend or refund your order.

Are there any customs duties or taxes for international orders?

Some international orders may require customs duties or VAT. These charges are the customer's responsibility and are not included in the product price or shipping fees.

How can I contact customer support for further inquiries?

You can reach our customer support team by phone at +15053783873 or via email at swiftsolvehub2000@gmail.com. We are here to assist you with any questions or concerns you may have.

 

 https://www.swiftsolvehub.com/ is a technology-focused e-commerce store offering a curated range of smart devices and electronics — from power banks, portable heaters, and video doorbells to wearable tech, drones, and more. We strive to deliver intelligent devices that simplify and enhance everyday life.

Do you offer free shipping?

Yes. We provide free express delivery for orders (as indicated on the site’s banner).

Is there a discount for first-time customers?

Absolutely. If you’re shopping with us for the first time, you can use the code “SwiftSolve Hub” at checkout to get 10% off.

What payment methods do you accept?

We support a variety of payment options to make checkout easy and secure, including:

American Express

Apple Pay

Diners Club

Discover

Google Pay

Mastercard

PayPal

Shop Pay

Visa


Is my payment secure?

Yes — all transactions are processed securely. Our checkout system ensures that your payment details are protected.

What is your return / refund policy?

You have 30 days from the time of purchase (or delivery) to decide whether the product is right for you. If not, you can return it for a refund or exchange (subject to our returns policy).

How can I return an item?

Contact our Customer Support team to start the return process.

Make sure the item is in its original condition / packaging.

Once we receive the returned item and inspect it, we will issue a refund or process an exchange per your request.


Do you offer warranty on your products?

Yes, many of our devices come with warranties or satisfaction guarantees. The exact details depend on the product, so please check the individual product page or contact us for more information.

How do I track my order?

After placing your order, you will receive a confirmation email. Once your order has been shipped, we will send you a tracking number so you can follow its journey until it reaches you.

How fast is your delivery?

We aim for fast, express delivery. Delivery times may depend on your location. If there are any delays, our customer support team will keep you updated.

Do you ship internationally?

Yes — we ship to a variety of locations. For precise shipping availability, costs, and delivery timelines, check our Shipping Policy page or reach out to us directly.

What about customer support?

We offer 24/7 customer support to help you with any question or issue. Whether you need help placing an order, tracking a shipment, or initiating a return — we're here for you.

Can I get price matching?

Yes. We have a price-match guarantee, meaning we work to ensure you get competitive prices on our products.

How do I stay updated on new deals or products?

You can subscribe to our email newsletter via the sign-up form on our site. You’ll be the first to know about new collections, exclusive offers, and upcoming launches.

Is shopping with https://www.swiftsolvehub.com/ safe?

Yes. We are committed to secure checkout, reliable customer service, and high-quality products. We value customer satisfaction and work hard to maintain trust and transparency.